Legal

Privacy Policy

Last updated: August 8, 2026

Note: this is a standard, general-purpose privacy policy template. It hasn't been reviewed by a lawyer and doesn't account for your specific business details, location, or applicable data protection law (e.g. India's DPDP Act, GDPR if you have EU users). Have it reviewed by a legal professional before relying on it, especially since this platform processes real payments and personal data.

1. Introduction

EDUNAVO ("we", "us", "our") operates this website and the courses, tools, and services available on it. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using this site, you agree to the collection and use of information as described here.

2. Information We Collect

Information you give us directly: name, email address, phone number, and password when you register; billing details processed during checkout; messages you send via contact or support forms; content you submit such as course reviews.

Information collected automatically: IP address and login timestamps (for account security and fraud prevention), pages visited and course progress, and basic device/browser information.

3. How We Use Your Information

To create and maintain your account, and track your course enrollment and progress
To process payments and generate order records
To issue certificates upon course completion
To respond to support requests and send service-related communications
To send optional marketing communications, which you can opt out of at any time
To detect, prevent, and investigate fraud, abuse, or security incidents

4. Payment Processing

Payments on this site are processed by Razorpay, a third-party payment gateway. We do not store your card, UPI, or net banking details on our servers — that information is handled directly by Razorpay in accordance with their own privacy policy and PCI-DSS compliance standards. We retain a record of your order (items purchased, amount, and payment status) for accounting, support, and legal purposes.

5. Cookies and Sessions

We use session cookies to keep you logged in and to remember items in your cart. These are functional and necessary for the site to work — we don't currently use third-party advertising or tracking cookies.

6. Sharing Your Information

We do not sell your personal information. We share data only with service providers necessary to operate the platform (such as our payment processor, Razorpay, and hosting provider), or when required by law.

7. Data Security

We use industry-standard measures to protect your information, including encrypted password storage, HTTPS encryption in transit, and access controls on our systems. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

You can access, update, or request deletion of your personal information by contacting us using the details below. You may also request a copy of the data we hold about you.

9. Children's Privacy

Our services are not directed at children under 13, and we do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

11. Contact Us

Questions about this policy? Reach us via our Contact page, or call +91 8939260766.